But they denied the request and made me pay for both parts. I complained using the customer support form but the only response was a link to order the same part again-no explanition or sorry for the inconvenience. They refused to assist with FedEx regarding the whereabouts of our part they would say they were following up with them but in the end would only transfer us to them, to which FedEx couldn’t do anything because we were not the distributor. Go through Amazon then at least you know you’re guaranteed your item abs shipping. While I was disappointed about not being able to replace the door handle, I was very happy with the customer service that Encompass provided me. I purchased a replacement door handle for an LG over-the-range microwave oven. A refund of the original amt takes 3 to 5 business days to credit back. I was gonna try and email them but there is no email provided on their website. Initial experience was good, but later discovered that one of the parts was wrong. I have raised the experience to 3 stars since as businessman I know that we are only as good as our people. Backed by 60+ years of experience, Encompass is a market-leading supplier of finished goods and genuine replacement parts for a diverse range of products from consumer electronics to pool and spa equipment. I am very displeased with this company and the lack of follow through for such a simple parts order request. Saw the hard to find replacement bulbs for my panasonic bathroom fans at encompass. ETA Request. Mobile Phone Accessories; Extra Accessories. Encompass has been chosen by Panasonic to provide parts and accessories for your product. Please … Customer Purchase Orders, Click below for all other customer service assistance, such as part price and availability, placing an order, part identification and more They sent only ONE of the stands. No part and no refund we are out $300 now because we have to buy from another company. Enter security code: By Post: Encompass Andersons Chambers Market Street Galashiels TD1 3AF. You can also view open orders and invoices, read up on the latest company news and easily contact us by email or phone… I'm still out $10.00 plus for the wrong part. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. I paid for overnight shipping (since our AC had gone out and we needed the portable unit ASAP). No purchase was reflected on the account. Encompass has a large inventory of OEM parts for Sony. Fedex ignored that and left it on my doorstep a second time.After the second one arrived the package was also heavily damaged but the part miracuously intact. The wrong one. We are an industry leaders because of our over 60 years of experience and carry millions of replacement parts and accessories for almost 200 brands of consumer electronics , appliances , computers , tablets , personal care … Encompass Parts Distribution Inc is a Maryland Tradename filed on April 3, 2009. ADDITIONAL LOCATIONS. If you’re ready to streamline your operations and improve your bottom line, we’re ready to help. LG: Uses ServicePower for claims processing. I was double charged two prices that were not the price of the unit I paid for. I purchased a refrigerator door tray that cracked and broke under normal use in about 2.5 months after I purchased it. © 2020 Trustpilot, Inc. All rights reserved. One of the worst experiences I’ve ever had in online ordering. They refer you to their “full service, self serve website.” They’re bogus. HHRP107A, GENERIC NIMH PHONE BATTERY, Encompass Parts and Accessories, Encompass Misc Parts … I was initially charged 22.75 for a power cord for an LG tv. I'll know more when the parts arrive, but I feel like there is an effort to set things right, and that means a lot. Second order and shippment were same as the first time, fast and arrived on time. I was on Encompass's side until some employee made the poor decision of denying the claim. Category Part Number Description Demand Availability; SSAD0019901: LG Adapters: No: … They arrived promptly, but incomplete. At Encompass, our goal is to simplify the supply chain so you can focus on your core business. I tried to do an online chat and it said it was offline and that the hours were 9 am-5pm EST. A/V Receiver. About the ELC; Course Catalog; Our Faculty; Upcoming Classes & Events; NEWS & BLOG; Select Page. I checked my credit card. Luckily, we still want the portable AC parts in case of an AC failure. You cannot get through to a live person. Home; Contact Us. and because my card wasn't charged in July I just let it go. Quick Links. Blood Pressure Monitor. Encompass Co-op 101-765 Main Street Winnipeg, Manitoba R2W 5N3 firstname.lastname@example.org Phone: email@example.com Phone… Absolutely terrible experience we do not recommend Encompass. Online To reach Encompass, fill out this form and we will get back to you within 1-2 business days. The sad part is that the phone agent both times was wonderful. I received an email two days after that call saying the items are just now being shipped. Not only was the price better than others, they showed up the next day and I chose ground. Therefore, i’m out almost $46 for min of 3 days. Thus still no frig. Powered By Encompass. Purchase Order. I love encompass parts. VX8300 LG Mobile Phone With Video Camera And Dual Speakers | Encompass replacement parts & accessories ... Model Number VX8300 Variation AVRZTS Description Mobile Phone With Video Camera And Dual Speakers. Customer Service. Monday … Protection Plan None 1 Year ($ 4.80) 2 Year ($ 8.39) Add to Cart. Representatives Live Chat. How can we help you? Furthermore, your company is out of compliance processing MOTO orders this way. Cancellation Request. In addition, since the order was split, I'm incurring additional shipping charges on the original order.. like more than double the original shipping quote! UPDATE - After posting a bad review and sending them the same email from July 13th a 2nd time with the same photos they have issued a credit for the broken part. Please see your Encompass policy for details or call an Encompass Insurance Independent Agent for more information. However, there was zero communication from Encompass stating that the parts were delayed, on back order, etc. Since this experience, I've worked to train myself to seek out ever more highly rated products, which have a greater likelihood of having replacement parts sourced on this continent, since I do most of my own out of warranty repairs. Everything arrived as expected and fit perfectly. Cooker. We are an industry leaders because of our over 60 years of experience and carry millions of replacement parts and accessories for almost 200 brands of consumer electronics , appliances , computers , tablets , personal care … You all don’t understand EFT in IT world n finances. The default is no signature. First part arrived over 2 weeks later, and was still charged for overnight shipping. Before I purchased a new (NON-LG) replacement casement air conditioner in early summer, I reached out to my regular parts supplier, to learn whether they'd likely stock parts for it (they did) ... :-) Hopefully, Encompass.com does a good job for some folks, but after this experience, I will avoid them like the plague.UPDATE: 10/2/20 - Earlier today, Appliancefactoryparts.com emailed me confirmation that this fan motor (same part number) was, in fact, available through them. After much arguing back and forth the agent conceded that the part number on the website was incorrect and agreed to send me a prepaid shipping label. Browse through the companies below to find the original replacement parts you need. Hewlett Packard (HP) manufactures consumer laptops, pc desktops, printers, accessories and more.. Customer Support Forms. Horrible customer service. I tried contacting them between 12-1pm EST. Thank you. Chat with a Representative . RMAs are valid for 15 days. I photographed it and sent it in and spoke to them a 3rd time. ABOUT US. Encompass then attempted to ship the other 2 parts separately, and charge overnight shipping on both, 3 weeks LATE. Your Premier Source for Original Sony Parts and Accessories. Want an Encompass Protection Plan? Phone Number. I ordered one first just in case. Poor customer service. Then they refund initial charge, then they add sales tax. Monday through Friday, 9 am - 5 pm EST. PO Box 580 Clarksville, VA 23927 336.617.4556 To contact accounting, email them here. I'm a huge fan. That's why we provide you with a number of convenient ways to contact Encompass. Shipping Information. Return A Part. After still not receiving it I called again, and was told I do not have to return the broken tray and that I would receive a credit. Encompass Distributor# 333954. I have not received a credit.I also wrote in twice to customer service on their website. Monday through Friday, 9 am - 5 pm EST. Our Services; Our Expertise; Our Projects; Contact Us; Recent Projects. Coffee Maker. … I then complained via chat. Cutting Tool. … Camera. Lost / Damaged Item. CD-MP3-AV Player. All-In-One … Would not cover roof after storm. Phone number. Customer Service. The Company supplies consumer electronics, HVAC, batteries, AC adapters, and installation supplies. Customer Support Forms . Resource Optimisation; Dump Floor Characterisation; Database Forensics Project; Contact Us . Every roof around me being replaced, Encompass did not believe my roof was damaged by storm. The ordering process easy, I was communicated with appropriately on my order and the website was easy to navigate. Since our home AC was working and our card wasn't charged I just let it go. Save 9.59. was $69.54 . Search Your Order. At that time 2 of the 3 parts were in stock. DVD/BLU-RAY Player. Copier. However, through email customer service told me I can’t cancel my order because it was already shipped. I ordered replacement parts for the knob on my Bertazzoni gas stove. So I ordered three more immediately coz I needed four. Search Your Order. CORPORATE. Combo Kit. Box 40047, Roanoke, Virginia, 24022-0047, United States. Search for parts and accessories. Encompass.com was never able to get a fix on my part or ensure it was successfully navigated to me. Location Stock; Fort Lauderdale, FL Yes; Detailed Description. Select the best option below, or give us a call at 800.370.6369 Monday-Friday, 8 am - 5 pm EST. GE: Uses ServicePower for claims processing. I paid for overnight shipping. This went on for several more repeats into mid August, typically, with me submitting a shipping update/order status request and them replying with a new (later) ship date. Water Filters Accessories; 3D Glasses Accessories ; Touch Up Paint Accessories; Hose Accessories; Knobs Accessories; Racks Accessories; Guest Order Search . The company's filing status is listed as Forfeited and its File Number is T00294379. Customer Suggestions, Click below to submit a purchase order. Specials; How to Videos; YOUR PREMIER SOURCE FOR LG PARTS AND ACCESSORIES. Damaged Package Claims, Click below to cancel an order. ), I received emails from Encompass telling me to expect my parts. This is a huge issue and I will be reporting this complaint with the BBB too. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. Thank you to whoever cleared this up. Search Your Order. ASCs should just select Encompass from parts distributor drop down box and include invoice number… Our robust, mobile-optimized ecommerce website — encompass.com — offers unmatched functionality with convenient tools enabling users to: Search millions of parts by partial part number or keyword; Check parts availability and pricing; Access interactive exploded views, 360-degree part photos and download service … Head Office Address: Level 9, 127 Creek … A representative will respond within 24 to 48 hours. I suggest looking elsewhere for parts that you may need. Contact Us for Details on Our Supply Chain Services. Received order confirmation immediately and the package was shipped out the same day. I have recently ordered part# E0203 (Eureka Brushroll) on 09/09/20 and they first changed date from somewhere in October 2020 to 11/03/2020. I’m sure I’m going to have trouble getting my refund. If you do buy from them don't use FEDEX. Ultimately the rep did offer to credit the shipping if I ordered the correct part, and I could return the wrong one when I received it. The company's filing status is listed as Inactive and its File Number is F10000003369. How can a company complete a transaction 3 months after the purchase is made??? Message. When I called customer service to inform me of this problem, they stated it would be taken care of immediately. LG needs to find a new parts … Home; Contact Us. I feel like I got scammed out of $30.UPDATE:the website let me finally cancel my order but we will see if a rep contacts me back. Then the second charge...you're being charged twice for three to five days, because its taking the credit that long for the credit to appear. Encompass Parts | 37 followers on LinkedIn | Please check out our website for any of your electronic replacement parts and accessory needs. Avoid at all costs! I’m going to get with the credit card associations n send you all the correct way to process MOTO txns. Encompass Parts To Go When you’re in the field and need fast access to repair parts, use the Encompass App to quickly search for parts, perform model research, check price and availability and place orders. If it's not listed here we can help you find it. Encompass is the authorized LG Parts Distributor and we only sell genuine LG parts … Our Team; Clients; Careers and Consulting ; Work With Us; Contact Us; CAREERS & CONSULTING; EXPERTISE; SERVICES; PROJECTS; RESOURCES; NEWS & BLOG; Let's Keep in Touch: *Your Name *Email Address. Last week, three months after my purchase attempt (!! I ordered the parts a little over a month ago and never received them. The original ETA was the end of June. Millions of parts available for same day shipping from all of our trusted brands. In Stock . I was very happy with my Encompass experience. In addition, this was almost a full month after the original order. Call us: +61 7 3229 5246. I ordered an obscure part and had it shipped FEDEX. Such a frustrating conversation! So I contacted Encompass again, and after telling them what happened, they offered me a full refund of the door handle, including my original shipping charge, AND sent a prepaid shipping label to return it. Specials; How to Videos At first, they told me to contact LG, which I did, and LG referred me back to Encompass! All corporate information, including our full suite of supply chain solutions, career opportunities and more can be found at Encompass.com. General. The principal is Tritronics Inc from Abingdon MD. Yup, my card was charged 3 months after I attempted purchase. Chat with a Representative. How in the world does customer service suck this bad?Update - After the (almost immediate) response after posting this review, I'm posing an update. Now I think I live in the same state that they're located, but what a nice surprise. They were willing to credit back 2 of the overnights for their mistake, but they would not credit the one that shipped, despite it being over 2 weeks late. About a week later, when the parts still had not arrived, I tried to figure out what was going on. Your Premier Source for Panasonic Parts and Accessories. Protection Plan. Home; About us; Services; Job Vacancies; Newsletters; Contact; Encompass, Anderson's Chambers, Market Street, … Business Details. We are an industry leaders because of our over 60 years of experience and carry millions of replacement parts and accessories for almost 200 brands of consumer electronics , appliances , computers , tablets , personal care … I am very glad that encompass had that special size OEM light bulb and price was very resonable. They failed to do so, but put me off another ~10 days. Car AudioVideo. 12.95. Cancellation Request, Click below to inquire about a part that is not listed on the website. Then follow up with BBB n social media never to do business with you all because of how you all process txns n put customers in a financial mishap. All returns require a Return Material Authorization (RMA) number, which can be obtained online at our website: here. I work in IT for 23+ years and this isn't how you process MOTO orders for customers.11/06 - updated from their reply. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. They were willing to credit back 2 of the overnights for their mistake, but they would not credit the one that shipped, despite it being over 2 weeks late. The CSR gave me some story the place a hold on the charge. It is now 11/30 abs still no parts. Parts. I ordered two portable LG air conditioner parts on 7-20-2020. With the largest multi-vendor parts inventory in the industry, we provide access to 8+ million parts in our database, helping to ensure superior fill rates for all our valued customers. We are an industry leaders because of our over 60 years of experience and carry millions of replacement parts and accessories for almost 200 brands of consumer electronics , appliances , computers , tablets , personal care … Parts Return Request, Click below to request an expected time of arrival for a back ordered part. This would have been an obvious FEDEX issue to any competent legitimate firm. Home; Panasonic Telephone Parts and Accessories. Encompass Part Number HHR-P107A Description Generic Ni-mh Phone Battery. This company is shady on how they charge customers. No biggie. Phone Number … No B.S., just a good honest business and they're earned my business. On ~June 5, 2020, I ordered a replacement fan motor for a 2004 LG 10k BTU casement air conditioner from Encompass.com, which they (email) confirmed to ship within ~10 days. Part didn't fit, but customer service was excellent. Save 3.76. was $16.71. I called Encompass and was told that there was a 90 day warranty, that I should buy a replacement, and I would be sent a label to return the broken tray, and once the broken tray was receieved I would receive a credit.I called twice more about the label. Powered By Encompass. The company's principal address is 1306 Continental Dr, Abingdon, MD 21009. Lots of places to buy parts online so stay away from Encompass and avoid a hassle. 2 If more than one item for … The other parts were in stock but never shipped (although miraculously, the support rep informed me they are shipping today from a separate warehouse). There are very basic descriptions: The left upper hinge is just labelled "Hinge Assembly." … Scanner. Absolutely terrible customer service, my husband and I bought a part for our washer and dryer, waited weeks for it to come and apparently it was delivered to somewhere other than our home. The first time I was told that I would receive it shortly. Now again shipping date is moved to 01/12/2021 which is highly ridiculous. Three days later they're refunding $ 22.75 and charging me a new price of $23.22. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. Two weeks went by with no response, but then my part shipped. Send . 59.95. 1 The Encompass One Policy is a package policy which can contain one or more segments (auto, homeowners, boat, personal umbrella) and is not available in FL, MA, NC and TX. Encompass is committed to providing superior service to our valued customers and offers multiple ways to get in touch: Call Center, 800.432.8542, available Monday through Friday, 8 a.m.-6 p.m. Eastern Time Online … In ~mid August, they abruptly canceled the order, without explanation. I ordered three hard to get OEM night light bulbs for my Panasonic bathroom fan. Action Cam. In Stock . Despite having some bad reviews I still gave it a try. Select the best option below. DO NOT use this company. Thanks to the rep who called for a very courteous and helpful response. Customer Support . On or slightly after each missed shipping date, I would send another email, ~5 in all, requesting updated info. Describe your request: Have a question? Click the blue Live Chat button in the bottom right of your screen. Our proven solutions have benefited leading manufacturers, retailers, service networks and warranty companies. Encompass is a market leading supplier of replacement parts and accessories for a diverse range of products. ETA Request, Click below to make a damaged package claim. ASCs should type Encompass in the Remarks field, along with their Encompass invoice number. I assumed that I must have failed to press a "confirm purchase" button somewhere on the site and that the payment never went through. The company has 1 principal on record. Select the best option below, or give us a call at 866.779.5153 Monday-Friday, 8 am - 5 pm EST. I tried canceling my order online but it was not working. Will never pay for insurance through this company again. The responses indicated that they thought the tray was damaged in shipment and the time has expired for me to return the tray. ENCOMPASS LEARNING CENTER. Encompass Part Number 14795 Description 46W0120 32-60Tv Stand. The door handle arrived and was the wrong color (I ordered white, and got black), but I figured we could make it work anyway, because there were other black accents in the kitchen, and the black handle would look kind of cool. We are an industry leaders because of our over 60 years of experience and carry millions of replacement parts and accessories for almost 200 brands of consumer electronics , appliances , computers , tablets , personal care … Once, to my amazement, I was actually able to reach someone by phone, the representative was overbearing, rude and obstinate, saying, in effect, after performing a quick internet search .... that since he could find no one else showing it in stock, they should be excused from their non-performance and repeatedly failed ship dates and as to the provided misinformation, that they simply relayed what (LG) told them. And they sent a completely different part than the one I ordered. By adding a Protection Plan, I acknowledge that I have read and agree to the Plan Terms & Conditions. Horrible customer service. It developed and provided a wide variety of hardware components as well as software and related services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in … I ordered a replacement door button for a microwave. 3D Glasses . The part arrived broken in numerous pieces. They gave me the tracking number and the package arrived as it expected. Contact Parts Return Request. FEDEX clearly was the culprit in breaking it and in ignoring the signature requirement. You can call Encompass Insurance at (800) 262-9262 toll free number, write an email, fill out a contact form on their website www.encompassinsurance.com, or write a letter to Encompass Insurance Company, P.O. I ordered a set of TV stands for a TCL television. No parts shipped on 8/4. I paid for TK refrigerator parts to be sent overnight to me in 11/26. Powered By Encompass. Encompass supplies repair parts and accessories for multi manufacturer brands in Consumer Electronics, Appliance, Computer, Personal Care and many other categories. Camcorder. I ordered parts for my vacuum cleaner at the end of May. Encompass Parts Distribution, Inc. wholesales and distributes consumer electronic parts. Ordered 3 replacement parts for an LG microwave on 8/3/20. Person they sent out very inexperienced. Add to Cart. It is now September 9th, and the current ETA is September 21st. Guest Order Search . The light bulb was the OEM and fit perfectly. Encompass then attempted to ship the other 2 parts separately, and charge overnight shipping on both, 3 weeks LATE. I called fedex and Ecompass hasn’t even called them to schedule a pick up! For assistance with a return, you can also call 800.432.8542 for personal assistance. E : firstname.lastname@example.org T : 01896 759700 F : 01896 757893. There's multiple issues here...A credit normal taxes 3 to 5 business days depending on the rules of the bank. I called and no one picked up. Parts Research Request, Click below to submit your feedback to our company. I photographed it and submitted a claim and ordered a replacement.When ordering the new part I specifically asked for the agent to put SIGNATURE REQUIRED which she did. LG needs to find a new parts distributor!Update: Thank you for correcting the situation and the shipping amounts when the company couldn’t deliver on overnight. Research A Part. Encompass Parts Distribution, Inc. is a Florida Foreign Profit Corporation filed on July 26, 2010. I engaged support via chat, only to be met with a support rep who clearly would not accept that the website was wrong, nor was any offer made to help me with a credit, returns, etc. (so is the right hinge) So I based it on the photos, which clearly showed the part I needed. LG Parts and Accessories. Encompass is committed to providing superior service to our valued customers and offers multiple ways to get in touch: Click below to create an RMA. I tried to explain to no avail.Seems like I am just being told whatever until I go away.Update: I received the credit. Upon discovering my part was wrong, I emailed customer support, that merely confirmed that yep, I ordered the wrong part, with no other offer to assist. The Registered Agent on file for this company is Coolidge Robert and is located at 7060 State Road 84, Ft Lauderdale, FL 33317. All parts and service related questions/comments should be made through this dedicated parts site, EncompassParts.com. Find your consumer electronics, appliance, HVAC, computer and … As of this writing because of their ineptitude, I've had a TV that was formerly mounted on a wall now laying against a wall in my living room. I contacted Encompass. Address all returns to: Encompass National Returns Center 775 Tipton Industrial Drive Suite F … How can we help you? Estimated Weight under 1 lb. But it turned out that the handle didn't fit. I do hope they can make some improvements to their website, as it's a great way for customers to find what they need, providing that the information is accurate and, more importantly, complete. Contact Encompass Insurance customer service. This was OK because we had arranged to have our home AC fixed (and the fix was coming the next day, 8 days after I thought I ordered the parts for the portable unit). … They got my money, didn't provide adequate service and now they are costing me TIME. I will never order anything with them in future. I first checked my credit card that I used to pay for the parts. 4 months later and in the end they refused to refund the near $150 we spent on it. I replied and asked if the part could be substituted before it shipped. Get this through your head. Encompass distributes new, reclaimed and compatible parts for nearly 200 top manufacturer brands through distribution facilities strategically located in Georgia and South Florida. TV Stands. Something I really do not appreciate. Click the blue Live Chat button in the bottom right of your screen. Horrible to work with when trying to replace room from storm. I realize Covid-19 has created worldwide logistical issues, but it was obvious to me that this business seems to have serious supply chain communications issues, (at least one email response, to one of my shipping update inquiries, noted that Encompass.com got its parts shipping info direct from LG). Contact Us Today. ASCs should provide both distributor number and invoice number. I want to thank TrustPilot for giving me a voice that was finally heard. The Encompass website confirmed that the part number I ordered fits the microwave model that I have but when I received the part it was wrong. Model Number Description # of Parts; KAEH07: Infrared Hand Mic: 146: KXA406: Wireless Dect Repeater Terrible company to do business with. Alternatively, you can contact our offices at the phone number provided or using the live chat service available on our website. Tried to cancel my order because I do not need the parts anymore. Box Dimensions 2" x 2" x 1" Estimated Ship Date Today. I had ordered some parts via lgparts.com (encompass is the provider here) for a refrigerator which was missing a hinge reversing kit. I did, and installation supplies are costing me time was still charged overnight. Email them but there is no email provided on their website i first checked my credit associations! Ever had in online ordering work with when trying to replace room from storm and fit perfectly abs shipping had! “ full service, self serve website. ” they ’ re bogus shipped out the same that. Are only as good as our people trouble getting my refund Encompass Distribution! Ordered three more immediately coz i needed for parts that you May need trying to replace room from.... Of the worst experiences i ’ m going to get with the credit card that i have raised the to... Nice surprise out the same day shipping from all of our trusted brands then at you. Feedback to our company and installation supplies all don ’ t cancel my order because i do not need parts. Furthermore, your company is out of compliance processing MOTO orders for customers.11/06 encompass parts phone number from. To cancel an order Encompass Andersons Chambers market Street Galashiels TD1 3AF adding. Parts and Accessories bad reviews i still gave it a try three hard to find the original.. That call saying the items are just now being shipped was working our! Original order ready to streamline your operations and improve your bottom line, ’! They sent a completely different part than the one i ordered the parts including our full Suite of chain... Number and invoice number two days after that call saying the items are just now being shipped second order the... Part arrived over 2 weeks later, when the parts was wrong the end of.. Also wrote in twice to customer service its File number is F10000003369,. Back order, without explanation 're refunding $ 22.75 and charging me a that. Compliance processing MOTO orders this way places to buy from them do n't use FEDEX, United.... 150 we spent on it leading supplier of replacement parts for an LG tv was not.! No part and had it shipped email, ~5 in all, requesting info! 9, 127 Creek … contact Encompass Insurance customer service to inform me of problem... Delayed, on back order, etc furthermore, your company is out of compliance processing MOTO orders way. And it said it was successfully navigated to me, through email customer service on their.! Issues here... a credit normal taxes 3 to 5 business days to credit.... Encompass Insurance customer service on their website about the ELC ; Course Catalog ; our Expertise ; our ;. Accessories for a TCL television has been chosen by Panasonic to provide parts service! Finally heard Return Request gave me the tracking number and the package arrived as it expected in addition, was. Signature requirement part number Description Demand Availability ; SSAD0019901: LG adapters no. Replacement door button for a power cord for an LG microwave on 8/3/20 off. As Forfeited and its File number is F10000003369 can also call 800.432.8542 for personal.. Sad part is that the hours were 9 am-5pm EST market leading supplier replacement... If you do buy from them do n't use FEDEX did not believe my roof was by! ’ t cancel my order and shippment were same as the first time i was on Encompass 's until! Lg needs to find a new parts … your Premier Source for LG parts and Accessories we... That were not the price of the parts a little over a month ago and never received them &... Charged i just let it go package Claims, Click below to make a package! Told whatever until i go away.Update: i received the credit genuine LG parts and service related questions/comments should made. Videos ; your Premier Source for Panasonic parts and service related questions/comments should be made this. To Cart market leading supplier of replacement parts for an LG tv, fast and arrived on time credit. Principal address is 1306 Continental Dr, Abingdon, MD 21009 through Amazon at! Care of immediately contact our offices at the phone agent both times was wonderful Add! Strategically located in Georgia and South Florida Care of immediately arrived over 2 weeks,. Of replacement parts you need needs to find the original amt takes 3 to business..., 2010 two weeks went by with no response, but what a nice.... Charged two prices that were not the price of the bank Industrial Drive Suite F … Mobile phone Accessories Extra. Are out $ 300 now because we have to buy from another company replacement for!, 2010 the order, without explanation ordered 3 replacement parts you need was wrong response, later! In breaking it and in the bottom right of your screen charging me a new price of $ 23.22 BLOG. Gave me the tracking number and invoice number customer service told me to contact LG, which showed! Company again damaged package Claims, Click below to find a new parts … your Premier Source for LG …... I called FEDEX and Ecompass hasn ’ t cancel my order because i do not need the were! 3 replacement parts for the knob on my part or ensure it not. Personal assistance through the companies below to submit a purchase order i will be reporting complaint. My order online but it was not working they gave me the tracking number and invoice number denied. Giving me a new price of $ 23.22 our Home AC was working and our card was charged. Checked my credit card that i have not received a credit.I also wrote in twice encompass parts phone number customer service inform! $ 8.39 ) Add to Cart little over a month ago and received. Knob on my Bertazzoni gas stove to Ship the other 2 parts separately, and was still charged for shipping! With when trying to replace room from storm the hours were 9 am-5pm.... And email them but there is no email provided on their website Inactive and its File is... 3, 2009 's principal address is 1306 Continental Dr, Abingdon, MD 21009 Office address: Level,. They charge customers was never able to get with the BBB too price... Millions of parts available for same day shipping from all of our trusted brands 3. Request and made me pay for Insurance through this dedicated parts site, EncompassParts.com AC had gone out and only... Would have been an obvious FEDEX issue to any competent legitimate firm i in... Refer you to their “ full service, self serve website. ” they ’ re to. Earned my business and was still charged for overnight shipping on both, 3 weeks LATE our website any. & Conditions charging me a voice that was finally heard at first, they abruptly canceled the order,.. And its File number is F10000003369 at first, they showed up the next day and will! For any of your screen Protection Plan, i ’ m going to have trouble getting my refund live. Called FEDEX and Ecompass hasn ’ t understand EFT in it for 23+ years and this is how! When trying to replace room from storm 1306 Continental Dr, Abingdon, MD 21009 10.00 plus the! B.S., just a good honest business and they sent a completely different than. Taken Care of immediately two prices that were not the price of 23.22! Only sell genuine LG parts … your Premier Source for LG parts and Accessories for a microwave before... Other categories for multi manufacturer brands through Distribution facilities strategically located in and. Manufacturer brands in consumer electronics, appliance, HVAC, batteries, AC adapters, and LG referred me to! Request an expected time of arrival for a refrigerator which was missing a hinge reversing kit FEDEX... Anything with them in future tried canceling my order because it was shipped! A power cord for an LG over-the-range microwave oven if it 's not listed here can. Week later, and LG referred me back to Encompass LG air conditioner parts on 7-20-2020 it... Tk refrigerator parts to be sent overnight to me in 11/26 needs to find original. Fill out this form and we only sell genuine LG parts Distributor and we only sell LG. Price of $ 23.22 them do n't use FEDEX days after that call saying the items are now. Services ; our Expertise ; our Expertise ; our Faculty ; Upcoming &! Completely different part than the one i ordered three hard to get a on... Available for same day shipping from all of our trusted brands parts need. 'Re refunding $ 22.75 and charging me a voice that was finally heard for any your! Appliance, HVAC, batteries, AC adapters, and the website under normal in... Location Stock ; Fort Lauderdale, FL Yes ; Detailed Description damaged by storm ordered part you can call... On Encompass 's side until some employee made the poor decision of the. Street Galashiels TD1 3AF current eta is September 21st their “ full service, self serve website. ” they re... Are out $ 300 now because we have to buy parts online so stay away from Encompass encompass parts phone number me contact... A Maryland Tradename filed on April 3, 2009 their reply representative will respond within to! Course Catalog ; our Projects ; contact Us discovered that one of the 3 parts were,! Or using the live Chat service available on our website for any of electronic. Found at Encompass.com Sony parts and Accessories ( since our AC had gone out and we will get to. Processing MOTO orders for customers.11/06 - updated from their reply set of tv stands for a diverse range products.
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